Blocked Drain Plumber Gordon FAQs

First we assess the job, then a fixed price goes down in writing, and that's what you pay whether it takes twenty minutes or half the afternoon. Nothing changes on the invoice once we've started, and there's no hourly meter running in the background.

New customers save $65 off the cost of their first booking with us, whether that's a straightforward drain clean or a bigger repair job. It comes straight off the quoted price, and it stacks with any other offer that applies to the same job.

The $89 starting price covers a straightforward, easy-to-reach blockage, cleared with a standard jet blast. Anything more involved, like a cracked pipe or a hard-to-access run, gets its own written quote first, so the figure you sign off on is the one you end up paying.

No, the price we quote before we start is the price you pay, even if the job runs longer or turns out messier than expected. That risk sits with us, not you, which is the entire point of agreeing a fixed number upfront.

By all means try a plunger on a slow sink, and hot water can shift a greasy kitchen trap. Anything deeper in the line is legally licensed-plumber territory in NSW, and forcing the wrong tool down an old pipe risks cracking it and turning a small problem into an expensive one.

The section of pipe between your house and the boundary is on you to maintain. Once it crosses into the street, the local water authority takes over ownership of the main, and a blockage out there is generally their job to sort, not yours.

Yes, wipes cause more blockages than almost anything else we clear, even ones marketed as "flushable", which hold their shape for months underground instead of breaking apart like paper. If it isn't toilet paper, the safest move is the bin, not the bowl.

Our drainage jobs are carried out to the AS/NZS 3500 plumbing code, plus whatever council or water-authority approval a bigger project calls for. Every licensed plumber in NSW answers to that same rulebook, so a shortcut version of the job is never on the table.

We do, Christmas Day among them, and the quote carries no weekend or after-hours loading. Blocked drains never consult the calendar first, so our roster ignores it too.

Someone on our team picks up, gets a quick picture of what's happening at your place, and locks in a time that works for you, often later the same day. A licensed plumber turns up, agrees the price in writing, then gets straight into the job.

For most Gordon callouts we can have someone there within the day, sometimes inside a couple of hours if the roster allows it. A genuine emergency, sewage rising indoors for instance, goes straight to the top of the run list.

Call (02) 9023 2087 and we'll lock a time in while you're on the phone, or fill in the online form and request a callback if that's easier. Either way, you'll have a confirmed time before you hang up or hit send.

Yes, strata jobs are a regular part of what we do around the units and townhouses near the station. We're used to working with body corporates and managing agents, and we'll confirm who authorises the job before anything starts.

Definitely, and it's common. Homes going up near the highway generally run modern PVC, while renovations on the older clay-lined blocks often mean re-routing or extending an existing run, and we'll flag anything that needs council or water-authority sign-off along the way.

Roots rank among the most common culprits here, especially on the older streets close to the bushland reserves on the suburb's edges. A tree root will exploit the smallest gap in an old clay joint, and once it's in, a season or two is enough to build a real blockage.

Properly local, with crews regularly working streets like Park Avenue and around the Gordon Recreation Grounds, not just passing through. We know the older Federation blocks and the newer construction near the highway well enough to have a good idea what we're dealing with before we even arrive.